Party Conditions Adult to Child Ratios The customer who is booking the party is responsible for ensuring the following adult to child ratios are adhered to for health and safety reasons: A responsible person aged at least 16 years should accompany all children under the age of 8 or any non-swimmers into the swimming pool. The responsible adult must enter the water with the children they are accompanying and must maintain constant watch, keeping in close contact with those who are weak or non-swimmers. - 0 – 3 years – 1 Adult to 1 Child - 4 – 7 years – 1 Adult to 2 Children - All non/weak swimmers must wear armbands and may be restricted to a set distance on the inflatable. Photography/Video Recording Policy Parents/spectators cannot use any electronic devices on poolside. It is the responsibility of the party organiser to ensure that guests are aware of this condition prior to attendance. The party organiser only may be granted photographic permission; however, this must be granted by the Centre Manager prior to the date of the party. If agreed, we will ask the party organiser to complete a form at reception on the day of the party, who will then become the designated event photographer. Payment Full payment must be made to confirm bookings. Payment can be made in person at the Centre using cash, cheque and most credit/debit cards. Cheques to be made payable to St Mary’s School (Calne) Services Ltd. Payment can be made over the telephone using most debit/credit cards. We advise customers to retain all receipts. Cancellation Policy Please refer to the cancellation and refund policy in reception. The management reserves the right to change the pool party date and/or time from the original booking date up to 1 month before the party. Please note: Pool parties will have the duration of 55 minutes allowing for a 5 minute set up/down period. To avoid any disappointment or complications please do not send out party invitations until you have received the confirmation letter. Party Times & Conditions All pool party options will be between 2:00-3:00pm on a Sunday followed by the party room between 3:00-4:00pm. The Multi-Sports party will be between 11:00am-12.00pm on a Sunday followed by the party room between 12:00-1:00pm. Multi-Sports parties must be supervised by a responsible person over the age of 18, unless a sports coach has been booked and paid for prior to the party date. If Junior Athletics is one of the sports requested, a sports coach must be booked. All etiquette rules apply. If we are unable to find a qualified sports coach for the selected party date, a responsible person over the age of 18 must supervise the party for its full duration. A lifeguard is included for Fun & Float/ Inflatable pool parties for up to 30 people. After this, additional costs apply. Please provide details of any medical conditions or special requirements the staff should be made aware of e.g. allergies, health problems, cultural or religious needs. If a sports coach is not booked, a responsible person over the age of 18 is required to supervise the multi-sports party.